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Talk to a professional
Start with a conversation with a qualified professional of your choice.
SCIENCE. CARE. CLARITY.
A more human way to care.
A clearer journey, with responsible information and attention at every step.
MoonLion HempA more human way to care.
THE JOURNEY ✳ OUR PERSPECTIVE ✳ A PLACE FOR YOU ✳ THE JOURNEY
THE JOURNEY
A little more clarity,
at every step.
From your first questions to the next steps, we believe information should feel simple.
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Understand the process
Learn about the relevant requirements through official sources.
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Organize your documents
Keep track of the information needed at each step.
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Follow your journey
Find clarity and visibility throughout the experience.
MOONLION HEMP01 / 01
A little more intention,
in everything we do.
THE DETAILS MAKE THE DIFFERENCE✳
OUR PERSPECTIVE
Care is in
the details.
A more thoughtful journey starts with clear information, attention to detail and people at the center of every decision.
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Clarity at every step
Information that helps you understand your journey.
02
Attention to detail
A thoughtful approach to processes and documentation.
03
People first
Care that respects the individuality of each person.
FREQUENTLY ASKED QUESTIONS
Questions are part of the journey.
Find the first answers here, and consult a qualified professional about your care.
View all questions →Where do I begin?
Start by talking to a qualified healthcare professional who can assess your individual needs.
Do I need a prescription?
The applicable requirements depend on the process. For exceptional individual import, consult Anvisa and a qualified professional.
What documents are required?
Requirements may include a prescription and the applicable import authorization. Check the current guidance from Anvisa.
Can there be adverse reactions?
Discuss possible adverse reactions and any changes in your condition with your healthcare professional.
How should I store a product?
Follow the storage instructions on its packaging and ask your healthcare professional if in doubt.
How do I track a shipment?
Use the tracking number provided by your carrier on its official tracking page.
Can I choose my healthcare professional?
Yes. You may speak with a qualified professional of your choice.
Where can I ask other questions?
Contact our team through the contact page.
A PLACE FOR YOU
Your next step, at your pace.
Explore a space designed for the different people in this journey.